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Discover the score for your contact center

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Improvement roadmap for a customer contact organisation.

Preliminary 30-minute questionnaires

2 to 4 half-day workshops. Can also be done as a 1-2 day offside

Testimonials

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Customer journey

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Outcome

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  • Level 1 to 5 score

  • Max 5 priority

  • Roles & responsibilities

  • Detailed roadmap

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